Privacy Policy

The Gift Agent Privacy Policy At The Gift Agent (the "Company"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect We collect the following types of information:

- Personal Information: This may include your name, email address, and any other details you provide when you contact us through the website’s contact form, request a product brochure or when you subscribe to our newsletter.

- Non-Personal Information: This includes information automatically collected when you access the website, such as your IP address, browser type, and operating system.

- Client Data: We may collect and store business contact information, including names, email addresses, phone numbers, and company details, as part of our sales and client management process. This data may be gathered through direct inquiries, referrals to our service or through trade events. We use GoHighLevel as our CRM system to manage this information securely.

2. How We Use Your Information

We may use the information we collect from you for the following purposes:

We may use your contact information to send promotional emails, follow up on inquiries, or provide updates about our services. These communications will only be sent to existing customers, anyone who has expressed an interest in the services or those who have opted in to receive our newsletter. You can opt-out at any time by clicking the unsubscribe link or contacting us directly.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following cases:

Suppliers: We may share your information with the brands we represent.

Service Providers: We may share your information with third-party service providers who assist in operating our website and conducting our business (such as CRM and email distribution services like GoHighLevel).

Legal Obligations: We may disclose your information when required by law or in response to a legal request.

4. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings; however, doing so may affect your ability to use certain features on our website.

5. Third-Party Links Our website may contain links to third-party websites.

We are not responsible for the privacy practices of other sites, and we encourage you to read their privacy policies.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Your Rights

You have the right to:

Access: Request a copy of the information we hold about you.

Correction: Request that we correct any information that is inaccurate or incomplete.

Deletion: Request that we delete your personal information, subject to certain exceptions required by law.

GDPR: If you are located in the UK or EU, we process personal data in accordance with the General Data Protection Regulation (GDPR). You have the right to withdraw consent for marketing communications, request data deletion, or limit processing by contacting us.

8. Security

We take appropriate security measures to protect your personal information from unauthorised access, disclosure, or destruction. However, please note that no data transmitted over the internet is completely secure.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the website after such changes constitutes acceptance of the new policy.

10. Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise any of your rights, please contact us via [email protected].